Session Type: Convention, Management Workshop
Location
Location: Convention CenterRoom Number: 156C
Available Dates & Times
Description
| Customer service isn’t just retail jargon, it’s a universal truth that deals with understanding different personality types and is crucial to every organization. This program will discuss how to communicate and partner with customers to increase retention rates and build instant rapport. By putting our focus on the correct resources, we can produce excellence in how we deal with people regardless of economic realities. |
Speaker
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Mary Kay Slowikowski
Slowikowski & Associates Mary Kay Slowikowski is an internationally known speaker and the first female speaker to appear nationally in her own Emmy-nominated PBS special. A former victim of crippling panic attacks and agoraphobia, Mary Kay was once unable to leave her home – now she speaks in front of thousands. Mary Kay started her own speaking/consulting business and has trained countless Fortune 500 companies like Kraft, McDonald’s, Sprint, PepsiCo and DuPont as well as dozens of Women’s groups, Education groups, Health Care Systems, Direct Selling Companies and Government Agencies. Mary Kay has been listed in Who’s Who of American Women, for the last 15 years. She is also the author of the Future Woman and Managing Multiple Priorities seminars which have over 50,000 graduates. Mary Kay’s ability to touch and teach audiences in a unique way is remarkable. Mary Kay doesn’t come out of a book, she comes out of life.